Hotel Software for the Adriatic & Balkans | MC Sistemi
Compare hotel PMS, integrations, pricing and local support in the Adriatic and Balkans. Learn how to choose hotel software and request a protel demo.
Hotel management software, also called a property management system (PMS), connects reservations, reception, room status, billing and reporting. MC Sistemi and Resort Infosys help hotels in the Adriatic and Balkan region evaluate and implement protel PMS, with related payment, booking, revenue-management and integration solutions. The right configuration depends on the hotel's workflows, country and existing systems.
A PMS is most useful when it connects with the hotel's booking engine, channel manager, payment provider, accounting software, revenue management tools and guest apps. Connected systems reduce manual data entry and help reservations, payments and reporting stay consistent.
Most protel PMS integrations with other systems are included in the PMS price, at no extra integration cost.
Check the supplier and version of each interface your hotel needs, the data exchanged and whether setup or third-party service charges apply. Request the scope in writing.
01
A PMS is the operational core: availability, guest records, check-in, check-out and billing. Evaluate protel AIR cloud PMS or protel SPE/MPE against your hotel's requirements.
Reception and reservations โ Further reading and product details02
Revenue-management tools support rate decisions; booking engines support direct reservations. A channel manager connects distribution channels. Confirm which systems and interfaces are included in the proposal.
Revenue and distribution โ Further reading and product details03
Ask how deposits, payment links, card payments, invoicing and accounting exports connect to the PMS. Review the integration scope and responsibilities before signing.
Payments and accounting โ Further reading and product details04
Country-specific reporting, fiscal requirements, guest messaging and staff language needs should be part of the selection process, not an afterthought.
Local compliance and guest communication โ Further reading and product details| Option | Who should evaluate it? | What to check |
|---|---|---|
| protel AIR: cloud PMS | Hotels seeking browser-based access without their own PMS server. | Internet connectivity, subscription scope, included modules, integrations and support. |
| protel SPE/MPE: on-premise PMS | Hotels evaluating a locally installed system or multi-property operations. | Server infrastructure, backups, maintenance, licences and the multi-property setup. |
| Connected hotel systems | Hotels combining PMS with booking, payments, RMS, accounting or guest apps. | Two-way data flow, interface compatibility, implementation fees and each supplier's responsibilities. |
The existing regional service network covers Slovenia, Croatia, Serbia, Montenegro, Kosovo, and Bosnia and Herzegovina, including Republika Srpska.
MC Sistemi and Resort Infosys provide regional implementation and support. Slovenian, Croatian and Serbian content is available alongside English. For each hotel, confirm the local-language support team, reporting interfaces and implementation scope.
Hotels in Albania, North Macedonia and other Adria/Balkan markets can contact the team to confirm availability and country-specific requirements. This guide does not claim certified integrations or local offices in markets that have not been confirmed.
No. A PMS manages hotel operations and guest records. A channel manager distributes availability and rates to booking channels. The two systems can be connected, but interface compatibility and the included functionality must be confirmed.
The website currently lists protel AIR from โฌ7.50 per room per month, with a minimum monthly fee of โฌ190. Ask for a written quote covering setup, training, modules and integrations; the listed starting price is not a complete implementation quote.
Yes. Most integrations with other systems are included in the price of protel PMS, with no extra integration fee. The scope includes connections to booking engines, channel managers, payment providers, accounting software, revenue management systems (RMS) and guest apps. Depending on the interface, these can exchange availability, rates, reservations, guest details and billing data. Confirm the specific suppliers, versions and data flows in your quote; check any third-party system subscriptions separately.
You can keep an existing system if a compatible interface is available. Send the supplier names, versions and required data flows so the team can check supported interfaces. Most integrations are included in the price of protel PMS; confirm your specific connection and scope in the quote.
Start with the hotel's reception, billing, distribution and reporting needs. Evaluate a cloud PMS if browser access and avoiding a local PMS server are priorities. Compare the full cost and test the hotel's actual workflows before choosing.
Check local reporting and fiscal requirements, staff language, support availability and links to the hotel's accounting and booking systems. Request a country-specific demonstration and written implementation scope.
Use the website's contact form or email prodaja@mcsistemi.com with the country, number of rooms and properties, current PMS and required integrations. MC Sistemi and Resort Infosys can discuss the appropriate regional contact and proposal.